Privacy Policy

Version: February 2026
Applies to: excelworkplace.co.uk / EXCEL WORKPLACE LTD

Privacy Policy

At Excel Workplace, we help leaders and teams work better together — and that begins with trust. Protecting your personal data is part of that commitment. This Privacy Policy explains what we collect, why we collect it, and how we protect it under the UK GDPR and the Data (Use & Access) Act 2025 (DUAA).

1. Who We Are

EXCEL WORKPLACE LTD
Company No: 15560377
Registered Office: 163 Balmoral Road, Gillingham, ME7 4QH, UK

We act as the data controller for the personal information we collect through this website.

2. What Personal Data We Collect

We only collect information that helps us understand your needs and provide our services effectively, including:

• Contact information: name, email, phone number (e.g., via “Book a Discovery Call”)
• Organisation details: role, company name
• Enquiry details
• Website interaction data (e.g., analytics, device data, cookie preferences; only collected after consent)
• Training participation information (if you engage with our programmes)

3. Legal Bases for Using Your Data

We process your data under:

• Consent — for marketing emails and optional analytics tracking
• Contract — when preparing or delivering services you’ve requested
• Legitimate Interests — for security, website functionality, and operational communication
• Recognised Legitimate Interests (DUAA) for specific publicinterest purposes (not used for marketing or analytics)

Marketing always requires opt-in consent, never pre-ticked boxes.

4. How We Use Your Data

We use your information to:

• Respond to enquiries and schedule discovery calls
• Provide leadership, communication, and culture development services
• Improve our website and user experience
• Send updates (only if you opt in)
• Maintain records required by law

5. Who We Share Data With

We only share data with trusted service providers essential to our operations, such as:

• Email and CRM systems
• Analytics providers (after consent)
• Booking and scheduling tools

We never sell data, and we minimise the data sent to third parties.

6. International Transfers

If a provider processes data outside the UK, we ensure appropriate safeguards (e.g., UK Addendum to SCCs).

7. Data Retention

We keep your data only as long as necessary for the purpose collected, typically:

• Enquiries: up to 24 months
• Service delivery records: up to 7 years (legal/financial obligations)
• Marketing: until you withdraw consent

8. Your Rights

You can:

• Access your personal data
• Correct inaccurate information
• Withdraw consent
• Request deletion
• Request restriction or objection
• Change cookie settings at any time

9. Data Protection Complaints Process (DUAA Requirement)

If you have a concern, we encourage you to contact us first at info@excelworkplace.co.uk.
We will acknowledge and respond within 30 days.
If you are unsatisfied, you may escalate to the Information Commissioner’s Office (ICO).

10. Contact

Data Protection Lead
Excel Workplace
Email: info@excelworkplace.co.uk